NOV. 11 BLOCK 4 2:45PM - 3:45PM CORONADO A
Why They Stay: Employee Retention through Training, Culture and Care
HR/TALENT MANAGEMENT LEADERSHIP OPERATIONS
About This Session
Attend this session to learn:
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Why employees from the C-suite to the driver seat leave, and strategies on how to keep them longer
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Best practices for onboarding, training, career development and engagement – as well as retention measurement and tools to drive improvement
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The importance of compensation, benefits, flexibility, recognition and engagement in retention strategy
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Tips to maximize employee satisfaction, engagement and overall retention before they walk out the door.
MEET THE PANELISTS
Other Amazing Sessions
Opening Keynote
Closing Keynote
General Session
Breakout Session
FACILITATOR
Tamla Oates-Forney
CEO
SHRM Linkage
Tamla Oates-Forney is a former 2X Fortune 500 CHRO, an innovative thought leader and speaker, women’s advocate, wellness champion, philanthropist, and investor. She serves as CEO of SHRM Linkage; a global talent and leadership development firm committed to helping organizations optimize talent through research-based solutions and inclusive and purposeful leadership.
Oates-Forney previously served as EVP, Chief Human Resources Officer (CHRO) for USAA, where as a member of the Executive Council she led USAA’s team of more than 500 HR professionals spanning talent development, talent acquisition, pay and benefits, culture, and employee services for 37,000 teammates.
Prior to joining USAA, Oates-Forney served as Senior Vice President and Chief People Officer at WM (previously Waste Management). She spent the majority of her career (20 years) at General Electric, where she held multiple leadership roles, including HR Leader for GE Africa, Chief Diversity Officer for GE Appliances and Lighting, and Company Officer & Vice President of HR for GE Energy Connections.
Until its sale in February 2025, Oates-Forney was an independent director and member of the Human Capital and Compensation committee for Summit Materials. She has served as a member of the Board of Advisors for her alma mater, UNC Chapel Hill’s Kenan-Flagler Business and is currently a Strategic Advisor for Guild (formerly Guild Education) and Wellist. She is a sought-after speaker, advisor, and thought leader for several HR-related technology startups.
She is a graduate of the University of North Carolina at Chapel Hill, where she earned her Bachelor of Science in business administration. A renowned expert in her field, she has received multiple honors, including being featured in The New York Times, Fast Company, The Network Journal’s 25 Influential Black Women in Business, and Savoy’s 2020 Most Influential Black Executives in Corporate America. She is also a member of the Executive Leadership Council (ELC), a network of black CEOs and business leaders who support the development of diverse talent and the promotion of social justice.
Oates-Forney enjoys spending time with her husband, Warren, and their two children, Annia and Camden. She also enjoys traveling to Africa, discovering new vegan restaurants, working out, and watching interior design shows on HGTV. She is a member of the 1% club having completed a marathon in 2018.
Charian Bailey
Field HR Director
Penske Truck Leasing
Jenny Drescher
Partner, Impact Consultant, Humor Engineer
The Bolder Company
Laura Duryea
Director of Driver Recruitment
Boyle Transportation
Angelika Mangino
Culture & Engagement Manager
Clean Harbors
Angelika Mangino is a distinguished executive HR leader at Clean Harbors, specializing in talent acquisition, culture, engagement, and advancing diversity, equity, and inclusion. With over 22 years of experience, she develops strategic plans that drive measurable DE&I progress, inspire action, and build high-performing teams aligned with organizational goals.
Her passion for engagement stems from a foundation in education, where she began as a teacher before moving into leadership, overseeing multiple early childhood centers. Transitioning into corporate HR, she advanced in training, development, and culture-building roles, always prioritizing equity and inclusion.
As Culture and Engagement Manager, Mangino leads the company’s CDL Sponsorship Program and serves as corporate liaison with Women In Trucking. In 2022, she proudly presented the first female truck wrap award at WIT’s Accelerate! Conference. She also advises seven employee resource groups, oversees the lead ambassador program, and directs engagement initiatives across Clean Harbors’ 22,000 employees.
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