Samantha “Sam” Thompson is Vice President of Customer Success and Fleet Telematics for Penske Transportation Solutions, where she leads teams focused on helping customers maximize the value of fleet technology and transportation solutions. She oversees customer adoption of digital tools, telematics strategy, and initiatives that enhance fleet performance and operational efficiency.

Since joining Penske in 2012, Thompson has held several roles of increasing responsibility, including Director of Customer Success, Manager of Fleet Telematics and Customer Success, and Marketing Support Specialist. She also began her career with the company as a Rental Clerk in its reservations call center. Prior to Penske, she worked as a designer, artist, and instructor.

Thompson earned a bachelor’s degree in visual effects and motion graphics from the Art Institute of Philadelphia and holds certifications in service management and advanced service leadership. She is an active member of industry organizations and serves as Founder and President of the Reading Arts Initiative.