OCT. 26 BLOCK 1 2:15PM - 3:15PM WEDGWOOD
Mastering the Art of Difficult Conversations: Tools for Clear, Confident Communication in High‑Pressure Environments
HR/TALENT MANAGEMENT PROFESSIONAL DEVELOPMENT LEDADERSHIP
About This Session
In trucking and transportation, difficult conversations are unavoidable — whether addressing safety concerns, navigating conflict across departments, or advocating for yourself in a male‑dominated environment. This interactive session gives women practical tools to communicate with clarity, confidence, and emotional control, even under pressure. Participants will learn how to prepare for tough conversations, manage strong emotions (their own and others’), and use language that builds trust rather than tension. Through real world examples and hands‑on exercises, attendees will leave with strategies they can apply immediately to strengthen relationships, reduce misunderstandings, and improve workplace culture. This session empowers women at all levels — from drivers to managers to executives — to speak up, be heard, and lead with impact.
Attend this session to:
- Identify communication habits that help or hinder effectiveness in high‑pressure situations
- Apply a simple, repeatable framework for preparing and delivering difficult conversations
- Strengthen confidence, emotional regulation, and clarity when addressing conflict or sensitive issues
MEET THE SPEAKER
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Opening Keynote
Closing Keynote
General Session
Breakout Session
Nanci Appleman-Vassil, CSP
Founder & CEO, Certified Speaking Professional (CSP)
APLS Group
Nanci Appleman‑Vassil, CSP, is a dynamic international speaker, facilitator, and coach who helps women thrive in demanding, operationally complex industries. With more than 25 years of experience, she equips individuals, teams, and leaders with practical tools to communicate clearly, build trust, and navigate change with confidence.
As Founder & CEO of APLS Group, Appleman‑Vassil has coached thousands of professionals across frontline, supervisory, and executive roles in sectors such as transportation, manufacturing, engineering, and other high‑pressure, safety‑driven environments.
Known for her warm, relatable style and real‑world stories, Appleman‑Vassil delivers highly interactive, experience‑driven sessions that resonate with diverse audiences. Her programs are consistently praised for blending humor, heart, and hands‑on learning, giving participants immediately usable strategies to strengthen teamwork, improve workplace culture, and lead with impact — especially in roles where communication, resilience, and human connection directly influence performance and safety.
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